Desktop Support Analyst - IT –2nd Line Support – Service Now - ITIL

Job title : Desktop Support Analyst - IT –2nd Line Support – Service Now - ITIL
Location : London
Job type : Permanent
Salary : £40000 - £48000 per annum
Sector : Buy Side
Reference : BH-17802-2
Desktop Support Analyst - IT –2nd Line Support – Service Now - ITIL

Our client, a leading global Investment Manager based in the City, are looking for a Desktop Support Analyst to join them on a permanent basis. This will be to join their Information Technology support team and will be responsible for dealing with 1000+ users globally.

This role is paying up to £48,000 depending on skills and experience.

The successful candidate will act as second line support, helping to resolve incidents and dealing with service requests. They will provide support to multiple teams across multiple locations with a focus on application software and hardware.

The ideal candidate will have experience working in financial services.

Key skills:
  • 3+ years relevant IT support experience
  • Ideally have experience within Financial Services
  • Experience with Service Now
  • Experience working with an ITIL framework
  • Experience with Market Data Applications such as Bloomberg
This is an exciting opportunity for a candidate to gain valuable experience at a leading financial business, improving upon their skills and working across a wide variety of tasks across the business.

Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UK`s fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.