Azure Operations Lead Engineer required to lead the Azure Operations Team and assist with the ongoing management and enhancement of the Azure Cloud Platform that is being deployed internally.
Key accountabilities:
- Lead the operational team ensuring team follow best practices and driving continuous improvements.
- Automation and deploying Infrastructure as Code with Terraform
- Writing and reviewing PowerShell
- Support IaaS and PaaS services in Azure
- Regular testing of Azure Site Recovery between Azure Regions
- Managing and monitoring NetApp Cloud Volumes ONTAP and Azure Backups
- Provide technical support to application support teams.
- Produce root cause analysis of incidents and provide recommendations for prevention.
- Monitor and fine tune alerts
- Identify performance bottlenecks and recommend improvements
- Working with Head of Infrastructure Services to identify areas of consolidation and optimisation
- Management of Incidents and Work Requests in Service-Now, ensuring SLA’s and KPI’s are achieved
Required skills:
- Experience of managing a DevOps team in a cloud managed service environment – must be Azure
- Ability to make decision and provide direction to the DevOps team
- Strong experience using Azure DevOps and CI/CD
- Ability to independently troubleshoot and problem solve issues with windows servers
- Proven background in System Administration fundamentals including networking
- Experience in supporting Azure IaaS and PaaS
- Experience with IT service management software preferably ServiceNow
- Solid understanding of security principles with experience with integrating Azure systems in third party SIEM tooling
- Working knowledge of Logic Monitor
- Experience of managing NetApp Cloud Volumes ONTAP
- Excellent communication skills and the ability to deal with clients, vendors, engineers and managers at various levels.
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