Azure Operations Lead Engineer required to lead the Azure Operations Team and assist with the ongoing management and enhancement of the Azure Cloud Platform that is being deployed internally.
- Lead the operational team ensuring team follow best practices and driving continuous improvements.
- Automation and deploying Infrastructure as Code with Terraform
- Writing and reviewing PowerShell
- Support IaaS and PaaS services in Azure
- Regular testing of Azure Site Recovery between Azure Regions
- Managing and monitoring NetApp Cloud Volumes ONTAP and Azure Backups
- Provide technical support to application support teams.
- Produce root cause analysis of incidents and provide recommendations for prevention.
- Monitor and fine tune alerts
- Identify performance bottlenecks and recommend improvements
- Working with Head of Infrastructure Services to identify areas of consolidation and optimisation
- Management of Incidents and Work Requests in Service-Now, ensuring SLA’s and KPI’s are achieved
- Experience of managing a DevOps team in a cloud managed service environment – must be Azure
- Ability to make decision and provide direction to the DevOps team
- Strong experience using Azure DevOps and CI/CD
- Ability to independently troubleshoot and problem solve issues with windows servers
- Proven background in System Administration fundamentals including networking
- Experience in supporting Azure IaaS and PaaS
- Experience with IT service management software preferably ServiceNow
- Solid understanding of security principles with experience with integrating Azure systems in third party SIEM tooling
- Working knowledge of Logic Monitor
- Experience of managing NetApp Cloud Volumes ONTAP
- Excellent communication skills and the ability to deal with clients, vendors, engineers and managers at various levels.
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