CRM Email Marketing Executive – Marketing Automation, Data, Audience Segmentation, Customer Engagement, Dynamics365 – Permanent, Hybrid Location: London, UK (SW6) Salary: up to £42,000 base + 10% bonus We’re partnering with a dynamic, forward-thinking digital media and events organisation who are redefining how they connect with their global audience. As part of their growth, they are seeking a talented Email and CRM Marketing Executive to lead customer engagement through strategic lifecycle marketing and CRM-driven campaigns.This is an exciting opportunity to join a team at the heart of digital transformation where data, creativity, and marketing automation meet to drive results. The Role You will take ownership of email marketing and CRM activity across a range of audience touchpoints. Using Dynamics 365, you’ll work to deliver impactful campaigns and journeys designed to engage, convert, and retain. Key Responsibilities • Plan, build, and execute engaging email campaigns. • Design and optimise automated journeys (e.g. welcome, re-engagement, post-purchase). • Manage email content from copy to layout, QA, and deployment. • Lead A/B testing to continuously improve subject lines, design, and CTAs. • Analyse and report on campaign performance metrics (open rates, CTRs, conversions). • Support segmentation and targeting strategies through CRM insights. • Ensure data quality, compliance, and GDPR best practices. • Collaborate cross-functionally with internal teams and external partners. Key Skills • Strong experience in email and CRM marketing, ideally within digital or B2B environments. • Hands-on experience with Dynamics 365 or similar platforms (i.e., HubSpot, Salesforce etc) • Excellent copywriting and content creation skills. • Proven ability to develop lifecycle campaigns and automated journeys. • Confident in using data and testing to inform marketing decisions. • Organised, proactive, and comfortable managing multiple campaigns. • Confident working autonomously and taking ownership of email channels. This is a great opportunity to join a digitally innovative organisation, playing a pivotal role in shaping the future of audience engagement.