Business Analyst - IT Digital

Job title : Business Analyst - IT Digital
Location : London
Job type : Permanent
Salary : Market related
Sector : Digital & Media
Reference : 21337NBA

Business Analyst / Digital Media / £63,000 / Hybrid 2 Days

We're working with a global events and media organisation undergoing major digital transformation who are looking for a Business Analyst (with strong technical exposure) to join their Transformation team.

This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys turning complex challenges into structured solutions, and wants to be part of a collaborative, change-driven team.

As a Business & Technical Analyst, you’ll play a central role in delivering large-scale projects and continuous improvement initiatives across digital systems and platforms. You’ll work closely with cross-functional teams — from stakeholders and product leads to developers and data analysts — to translate evolving business needs into clear, actionable requirements.

Key Responsibilities:

  • Lead end-to-end business analysis — from idea to go-live
  • Translate pain points into testable, traceable user stories and technical specs
  • Own documentation (Azure DevOps, Confluence, process flows, RTMs)
  • Support implementation, testing, and business readiness
  • Drive process improvement and rollout of scalable documentation standards

Desirable Skills:

  • Strong experience in both Business Analysis and Technical Analysis
  • Confident working across complex systems and integrations
  • Skilled at facilitating workshops, writing clear requirements, and managing ambiguity
  • Familiar with Microsoft Dynamics, digital experience platforms (DxP), and Azure DevOps
  • Bonus: experience in media, events, or publishing (e.g., subscriptions, memberships, ad models)