A global media and events organisation based in London are looking for a Customer Success Executive to join them on a permanent basis. This role is within the Audience Development team in the business that is enabling a technology environment to provide exceptional digital experiences for its customers.
Your main responsibility will be to work with the Audience Development team to retain and expand the organisations customer base through networking and the subscription marketing model. Additionally, you will work with team members enabling appropriately controlled and prioritised change across the team. You will work closely with the rest of the Audience Development team and be proactively engaging and supporting them in a collaborative environment. Travel across Europe and the USA will be required for events at certain times of the year.
Key Experience required:
- Experience working in the Marketing space
- Experience working with Subscription Marketing models is desirable
- Experience setting up governance processes
- Experience with Customer Data Analytics
- Experience using a Customer Relationship Management (CRM) system is desirable
- Strong interpersonal skills to help develop internal and external relationships
Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UK`s fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
