Head of Service Operations, Service Delivery, IT Support, Market Research

Job title : Head of Service Operations, Service Delivery, IT Support, Market Research
Location : London
Job type : Permanent
Salary : £100000 - £120000 per annum
Sector : Digital & Media
Contact : Paige Allen
Call : 0207 763 7084
Email : email Paige
Reference : BHJOB6067_18875_3
Head of Service Operations, Service Management, Service Delivery, IT Support, Market Research – London – Permanent - £100,000 - £120,000 base + package

My client, a leading global data consultancy are looking for a Head of Service Operations to join their team on a permanent basis in London.
 
The role will be responsible for rapidly growing and leading the global service management team, whilst establishing, building out, and running the entire Service Management operations.
 
You will be responsible for the delivery of a new IT Service Management transformation programme and capability, whilst ensuring all the global infrastructure and application services integrate successfully. You will also be streamlining the Digital and Service Management workspace partners, whilst aligning them with the businesses Digital and Service Management workspace.
 
The ideal candidate will have: 
  • Previous experience within a Head of role with a focus on building out a Service Management/Service Operations function within a complex and large-scale environment
  • Experience delivering strategic management for a transformation technology programme
  • A good understanding of the risks and implications that could occur within a Service Management function
  • Demonstrable experience leading and manging a team
  • The ability to build and maintain key relationships with senior internal and external stakeholders
  • Excellent verbal and written communication skills
This is an exciting opportunity to join a global leading Data firm, to ultimately grow and build out a significant part of their technology estate from scratch and enable a global technology transformation programme.

Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UK`s fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.