Observability Lead – Corporate Bank
Birmingham | Hybrid | Up to £86,500 + benefits
We’re working with a global bank that’s looking for an Observability Lead to make its systems more reliable, resilient, and easier to support. This role is a mix of hands-on problem solving and leading change, with plenty of scope to drive transformation across monitoring, automation, and production support practices.
What you’ll be doing
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Leading improvements to critical banking applications, making them more reliable and resilient.
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Driving the bank’s observability and monitoring transformation, introducing smarter tools, automation, and modern practices.
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Bringing an SRE mindset to the team and embedding change across processes and culture.
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Coaching and mentoring the team, helping them adopt new ways of working and improve technical skills.
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Helping the bank prepare for the unexpected by improving disaster recovery and risk management.
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Acting as a key escalation point during incidents, including participation in a weekend/on-call rota.
What you’ll bring
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Strong technical background with Java, UNIX, Linux, and middleware platforms (e.g., WebLogic).
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Cloud experience — ideally Google Cloud, but AWS or Azure are also relevant.
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Hands-on experience with observability tools like New Relic, Splunk, Grafana, or Dynatrace.
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Proven experience in driving transformation, modernising production support, and improving system resilience.
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Leadership experience — able to guide teams, influence culture, and embed change.
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Clear communication skills — comfortable explaining complex issues to both technical teams and senior stakeholders.
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Experience in financial services is a strong advantage.
