Contact Centre Designer – Technical Design, Application, UI, AWS, Cloud, Telephony, IVR

Job title : Contact Centre Designer – Technical Design, Application, UI, AWS, Cloud, Telephony, IVR
Location : Northampton
Job type : Permanent
Salary : £50000 - £61000 per annum, Benefits: Corporate Package + Bonus
Sector : Sell Side
Contact : Tom Herbert
Call : 020 7763 7090
Email : email Tom
Reference : BH-17048
Contact Centre Designer – Technical Design, Application Design, UI Design, AWS, Cloud, Solutions, Telephony, IVR, Financial Services
My Client, a leading global Bank, is seeking an experienced Contact Centre Designer to join their Northampton based office on a permanent basis.
You will be joining the Contact Centre team as an experienced designer completing complex technical designs for customer contact channels including telephone, core voice platforms, speech analytics, IVR applications and other customer interaction channels primarily in the cloud space. You will be working with Business Analysts and architecture teams to deliver integrated designs in order to deliver technical solutions across the Bank.
To be successful in this role you will need;
  • Proven Technical Design experience across multiple technology stacks
  • Proven Application design and integration experience
  • Proven API integration design
  • UI Design experience
  • AWS and Cloud related technology experience
  • Contact Centre Technology experience would be highly beneficial 
This is an excellent opportunity to join a top tier bank, working on complex technical deigns with the opportunity to work on exciting cloud technologies.  

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